Privacy Policy

This privacy policy sets out how Roak Ltd uses and protects any information that you provide when you are employed by us, or contact us, or use our website as a client.

Roak Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when contacting us by phone and email, you can be assured that it will only be used in accordance with this privacy statement.

Roak Ltd may change this policy from time to time by updating this page.

What information we collect

We may collect the following information:

Your name
Your contact information including your address, email address and/or telephone number
UTR information and Social Security number.
Other information relevant to HMRC requirements or construction projects and client feedback.

What we do with the information that we gather

We require this information to conform to HMRC requirements and to better understand client needs. This allows us to provide a better service, and, for the following reasons:

To contact you. For example, if you have approached us for project information, we will attempt to reply.
Internal record keeping.
To update HMRC of any personnel changes.
To provide CIS statements.
To provide you with information about our services.
To improve our services.
To send out marketing emails or other information using the postal address or email address which you have provided.
From time to time, we may contact you by email, phone, or post about future business opportunities.

Security

We are committed to ensuring that all information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. One example being: Using password protected documents.

However, please note that no data transmission over the Internet is completely secure. Therefore, we cannot guarantee or warrant the security of any information that you provide to us and you transmit such information to us at your own risk.

As part of our ongoing IT security commitment we use branded anti-virus software.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data protection

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, to: info@roak.co.uk. We will promptly correct any information found to be incorrect.

This privacy policy has been issued under the GDPR 2018 guidelines.